It's the front with the most measured return of all: 68% of consumers won't consider a business rated under 4 stars. And a Harvard Business School study found that one extra star moves revenue by 5 to 9%.
BrightLocal, 2026 · Harvard Business School. We cite the source because a figure without one is worth nothing.
How we work it
Asking at the right moment
A review is asked for when the customer is happy and still there — not by mass email three weeks later.
Every review answered, none with a template
Including the bad ones, especially the bad ones. How you answer a one-star review is read by everyone who comes after.
The listing without contradictions
Right category, real hours, the same phone number as your site, recent photos. If your data disagrees with itself, Google doubts it's you.
Never bought
They get detected, wiped in one go, and the drop shows. It's also the opposite of what we tell every client.
Frequently asked
Can you remove a bad review?
Only if it breaks Google's rules, and we'll ask for it. What actually works is answering it well and burying it under new honest ones.
How many reviews do I need?
More than the number, what counts is the rhythm and how recent they are. Forty reviews from two years ago weigh less than twelve from this quarter.
Do you write the replies?
We do, in your voice and with your approval on anything sensitive. Nobody answers a health or legal complaint without the owner reading it first.
The other services
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AI visibilityShall we look at your business?
We review your Google listing at no cost and tell you what's wrong and in what order to fix it. No calls, no strings.
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