AI Visibility Index · Home services
Which Miami plumbers and A/C techs does AI recommend?
This category holds the clearest single case in the study: one brand leads three of the five areas. Not one neighbourhood — the county. Here's the data and what can be learned from it.
In home services, the 10 most-named take 33.2% of the recommendations inside their area — the second most open category of the five.
With a detail that appears nowhere else: Douglas Orr Plumbing is the most-named business in Doral, Hialeah and Aventura. In a category where customers search by area, that brand got the models to name it across the whole county.
This data comes from the AI Visibility Index of Miami: 600 questions to ChatGPT, Gemini and Claude across five categories and five areas of Miami-Dade, with the method and the data published. This page is the home services cut — 120 questions.
Area by area
The right way to read this is inside each area: a business in Brickell doesn't compete with one in Hialeah, so lumping them together dilutes the number and makes the door look more open than it is.
| Area | Businesses named | Top 10 takes | Most named |
|---|---|---|---|
| Brickell | 70 | 36.1% | Centry Air Designs (10) |
| Kendall | 80 | 35% | Kendale Air (12) |
| Doral | 78 | 31.7% | Douglas Orr Plumbing (10) |
| Hialeah | 77 | 32.9% | Douglas Orr Plumbing (8) |
| Aventura | 72 | 30.1% | Douglas Orr Plumbing, Inc. (7) |
It's a service without a fixed area, and that changes the game
Unlike a clinic or a med spa, a plumber goes wherever they're called. That makes something possible here that's impossible elsewhere: building a brand the models associate with all of Miami-Dade instead of one area. Douglas Orr did it; everyone else is competing area by area.
The door is open, but it won't stay open
33.2% concentration means there's room. It also means somebody is about to take it — and in this category the winner takes several areas at once, not one.
Urgency changes what matters
Nobody researches a plumber for a week. The search happens with water on the floor, and it goes to whoever answers. That makes hours, phone number and review freshness weigh more here than anywhere else.
The most named
| # | Business | Mentions | Areas |
|---|---|---|---|
| 1 | Douglas Orr Plumbing | 25 | 3 |
| 2 | SOS 24/7 Plumbing Corp | 23 | 5 |
| 3 | Roto-Rooter | 22 | 5 |
| 4 | Freezing Mechanical | 21 | 5 |
| 5 | Centry Air Designs | 20 | 3 |
| 6 | AC Brothers | 19 | 4 |
| 7 | Miami 24/7 Plumbing | 16 | 4 |
| 8 | Air Supply A/C Services & More, Inc. | 13 | 4 |
| 9 | Kendale Air | 12 | 1 |
| 10 | Weathershield Air Conditioning | 12 | 4 |
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What to do with this
- Emergency first «24 hours» and the phone number at the top. In this category the search is urgent and the one who answers wins.
- Aim for the county brand, not just the area It's the only one of the five categories where that works. If you cover Miami-Dade, say so explicitly on your site and your listing, area by area, instead of leaving it implied.
- Proof of real work Before-and-after photos of the actual job, with permission. It's the most convincing thing that exists in the trades.
- Reviews with the technician's name They raise trust and they raise conversion. It's the detail almost nobody does.
And the usual reminder, worth repeating: nobody can guarantee you a position in ChatGPT. It doesn't exist as a product and it can't be bought. What can be done is measure where you start, move the signals a model reads, and measure again.
Frequently asked
Which plumbers does AI recommend in Miami?
In our July 2026 measurement, Douglas Orr Plumbing was the most-named business in three of the five areas — the only brand in the whole study that leads across the county rather than in a single area.
Is it easy to appear in home services?
Easier than in med spas or restaurants: the top 10 take 33.2% of the mentions inside their area. The door is open, but in this category one brand can take several areas at once.
Can I build a brand across all of Miami-Dade?
In this category, yes — and it's the only one of the five where it works, because the service travels to the customer. Say explicitly which areas you cover, on your site and your listing.
What matters most for an emergency service?
Visible hours, the phone number at the top, and recent reviews. Nobody researches a plumber for a week: the search happens with water on the floor and goes to whoever answers.